TRIPLE B CRANE LTD.
PRIVACY POLICY
Personal Information, Website & Business Operations
Effective Date
September 8, 2026
Version
1.0
Policy Owner
Administration / Safety Coordinator
Review Cycle
At least annually
Website
www.triplebcrane.com
Dispatch
(780) 518-6561
Policy Statement
Triple B Crane Ltd. is committed to handling personal information responsibly and protecting it with reasonable administrative, technical and physical safeguards. This Policy explains how we collect, use, disclose, retain and protect personal information in connection with our crane, hauling, rental, dispatch, employment, contracting and website activities.
Legal framework: This Policy is intended to support compliance with Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, including personal information involved in interprovincial or international commercial activities.
1. Scope
This Policy applies to personal information under the control of Triple B Crane Ltd. that is collected through our website, office and dispatch operations, client and vendor relationships, recruitment and employment processes, contractor relationships, safety and compliance programs, and the delivery of our services.
It may apply to clients, client representatives, suppliers, subcontractors, contractors, employees, applicants, site contacts and other individuals who interact with Triple B Crane Ltd. Business contact information used only to communicate with a person in their business role may be treated differently under applicable privacy law.
2. Accountability and Privacy Contact
Triple B Crane Ltd. is responsible for personal information under its control. Questions, access or correction requests, privacy concerns and complaints may be directed to:
Privacy Contact
Administration / Safety Coordinator
Mailing Address
PO Box 70, Bezanson, AB T0H 0G0
Physical Address
721039 162 Ave, Clairmont, AB T8X 4L6
Contact
(780) 518-6561 | www.triplebcrane.com
3. Personal Information We May Collect
We collect only information that is reasonably required for identified business, safety, legal, employment or service purposes. Depending on the relationship and circumstances, this may include:
4. How We Collect Personal Information
Where consent is required, Triple B Crane Ltd. may obtain express or implied consent depending on the sensitivity of the information, the purpose and the circumstances. We will provide reasonable notice of the purpose for collection, use or disclosure and a contact person who can answer questions.
Individuals may withdraw or change consent, subject to legal, contractual, safety or operational limitations. If withdrawal of consent affects our ability to provide a service, maintain a work relationship or meet a legal obligation, we will explain the likely consequences where they are not obvious.
Alberta PIPA contains specific rules for personal employee information. Where permitted by law, Triple B Crane Ltd. may collect, use or disclose personal employee information without consent when it is reasonable for establishing, managing or terminating an employment, volunteer or work relationship and the required notice has been provided.
7. When We May Share Personal Information
Triple B Crane Ltd. may disclose personal information only to the extent reasonably necessary for an identified and lawful purpose. Examples include disclosure to:
8. Service Providers and Processing Outside Canada
Some third-party technology, cloud, communications or administrative service providers may store or process personal information outside Canada, depending on the provider and service configuration. When information is processed outside Canada, it may be subject to the laws and lawful access requirements of that jurisdiction.
Triple B Crane Ltd. uses reasonable contractual, access and security measures appropriate to the sensitivity of the information. Individuals may contact our Privacy Contact for information about our policies and practices relating to service providers outside Canada and the purposes for which those providers are used.
9. Website, Cookies and Tracking Technologies
Our website may use cookies, log files, analytics tools or similar technologies to support website functionality, understand general site usage, improve performance and maintain security. The specific technologies used may change as the website is updated.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. Triple B Crane Ltd. will obtain consent for non-essential tracking where required by applicable law.
10. Safeguards
Triple B Crane Ltd. uses reasonable safeguards appropriate to the sensitivity and format of the information. Measures may include:
11. Retention and Disposal
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legal, tax, accounting, insurance, employment, safety, contractual and recordkeeping requirements. Retention periods vary by record type.
When personal information is no longer required, Triple B Crane Ltd. will use reasonable measures to securely destroy, delete or anonymize it, subject to legal holds, claims, investigations or other lawful retention requirements.
12. Access, Correction and Other Privacy Rights
Subject to applicable law and permitted exceptions, individuals may request access to personal information about themselves that is under Triple B Crane Ltd.’s control and may request correction of inaccurate or incomplete information. Requests should be made in writing to the Privacy Contact identified in Section 2.
We may need to verify identity before responding. We will respond within the time required by applicable law and will explain any lawful refusal or limitation. Depending on the circumstances and applicable law, individuals may also have rights relating to consent, complaints and the use or disclosure of their information.
13. Privacy Breaches and Incidents
Suspected loss, theft, unauthorized access, disclosure or other privacy incidents should be reported promptly to Triple B Crane Ltd.’s Privacy Contact. We will assess the incident, take reasonable steps to contain and remediate it, preserve appropriate records, and notify affected individuals, regulators or other parties where required by law.
14. Children’s Privacy
Triple B Crane Ltd.’s website and commercial services are not directed to children. We do not knowingly collect personal information from children through the website except where it is reasonably required for a legitimate program, work-experience, family, emergency or other lawful purpose and appropriate consent or authority is in place.
15. Complaints and Regulators
Privacy concerns should first be directed to Triple B Crane Ltd.’s Privacy Contact so that we have an opportunity to review and respond. Individuals may also have the right to contact the applicable privacy regulator, including:
Triple B Crane Ltd. may update this Policy from time to time to reflect changes in law, technology, service providers or business practices. The current version will be identified by its effective date and version number. This Policy will be reviewed at least annually and when material operational or legal changes occur.
PRIVACY POLICY
Personal Information, Website & Business Operations
Effective Date
September 8, 2026
Version
1.0
Policy Owner
Administration / Safety Coordinator
Review Cycle
At least annually
Website
www.triplebcrane.com
Dispatch
(780) 518-6561
Policy Statement
Triple B Crane Ltd. is committed to handling personal information responsibly and protecting it with reasonable administrative, technical and physical safeguards. This Policy explains how we collect, use, disclose, retain and protect personal information in connection with our crane, hauling, rental, dispatch, employment, contracting and website activities.
Legal framework: This Policy is intended to support compliance with Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, including personal information involved in interprovincial or international commercial activities.
1. Scope
This Policy applies to personal information under the control of Triple B Crane Ltd. that is collected through our website, office and dispatch operations, client and vendor relationships, recruitment and employment processes, contractor relationships, safety and compliance programs, and the delivery of our services.
It may apply to clients, client representatives, suppliers, subcontractors, contractors, employees, applicants, site contacts and other individuals who interact with Triple B Crane Ltd. Business contact information used only to communicate with a person in their business role may be treated differently under applicable privacy law.
2. Accountability and Privacy Contact
Triple B Crane Ltd. is responsible for personal information under its control. Questions, access or correction requests, privacy concerns and complaints may be directed to:
Privacy Contact
Administration / Safety Coordinator
Mailing Address
PO Box 70, Bezanson, AB T0H 0G0
Physical Address
721039 162 Ave, Clairmont, AB T8X 4L6
Contact
(780) 518-6561 | www.triplebcrane.com
3. Personal Information We May Collect
We collect only information that is reasonably required for identified business, safety, legal, employment or service purposes. Depending on the relationship and circumstances, this may include:
- Contact and identification information, such as name, mailing address, telephone number, email address and business contact details.
- Client and vendor information, such as company affiliation, purchase orders, job details, billing contacts, invoices, payment history and records relating to services requested or provided.
- Employment, applicant and contractor information, such as resumes, references, payroll and tax information, banking details for payment, qualifications, licenses, trade or apprenticeship information, training records, insurance or WCB documentation, and performance or work-related records.
- Safety and compliance information, such as orientations, competency records, incident or near-miss information, fit-for-work or accommodation information where lawfully required, emergency contact information, and records required by clients or regulators.
- Operational information, such as dispatch records, worksite details, vehicle or equipment assignment records, driving or electronic log information, and GPS/telematics or similar operational data where those systems are used.
- Communications, such as emails, website inquiries, telephone messages, service requests, complaints, survey or feedback information and other correspondence.
- Website and technical information, such as IP address, browser or device information, pages viewed, referral information, cookies and similar technical data where enabled on our website.
4. How We Collect Personal Information
- Directly from you when you contact us, request a quote or service, submit information, apply for work, become an employee or contractor, complete forms, or communicate with our team.
- From clients, site operators, references, training providers, regulators, insurers, WCB, professional or trade bodies, and other organizations where permitted by law and reasonably required for the purpose.
- Automatically through website, device, vehicle, telematics, electronic logging, security or operational systems where such systems are used and appropriate notice is provided.
- From public or business sources where the information is lawfully available and reasonably required for a legitimate business purpose.
- To respond to inquiries, provide estimates, schedule and dispatch work, perform services, manage rentals, hauling and lifting operations, and maintain client relationships.
- To process invoicing, payments, accounting, collections, taxes and other financial administration.
- To recruit, onboard, employ, pay, schedule, train, supervise and manage employees, applicants and contractors.
- To confirm qualifications, licenses, competency, training, insurance, WCB status and other client or regulatory requirements.
- To promote workplace, road and operational safety, investigate incidents, manage claims, and meet health and safety obligations.
- To maintain, secure and improve our operations, equipment, systems, website and service delivery.
- To prevent fraud, misuse, security incidents or other unlawful activity and to protect our legal rights, property and people.
- To comply with contractual, insurance, regulatory, tax, employment, transportation, occupational health and safety, court or other legal requirements.
- For other reasonable purposes that are communicated at or before the time of collection, or with consent where required.
Where consent is required, Triple B Crane Ltd. may obtain express or implied consent depending on the sensitivity of the information, the purpose and the circumstances. We will provide reasonable notice of the purpose for collection, use or disclosure and a contact person who can answer questions.
Individuals may withdraw or change consent, subject to legal, contractual, safety or operational limitations. If withdrawal of consent affects our ability to provide a service, maintain a work relationship or meet a legal obligation, we will explain the likely consequences where they are not obvious.
Alberta PIPA contains specific rules for personal employee information. Where permitted by law, Triple B Crane Ltd. may collect, use or disclose personal employee information without consent when it is reasonable for establishing, managing or terminating an employment, volunteer or work relationship and the required notice has been provided.
7. When We May Share Personal Information
Triple B Crane Ltd. may disclose personal information only to the extent reasonably necessary for an identified and lawful purpose. Examples include disclosure to:
- Clients, project owners, prime contractors or site operators when information is reasonably required to verify qualifications, site access, safety compliance or service delivery.
- Payroll, accounting, banking, payment, insurance, legal, IT, website hosting, cloud software, safety/compliance and other service providers who need the information to perform services for us.
- Government agencies, regulators, law enforcement, courts, WCB, occupational health and safety authorities or other bodies when required or authorized by law.
- Emergency responders or other parties where necessary to protect life, health, safety or security.
- A purchaser, successor or advisor in connection with a proposed or completed business transaction, subject to applicable privacy requirements.
- Other parties with your consent or as otherwise permitted or required by law.
8. Service Providers and Processing Outside Canada
Some third-party technology, cloud, communications or administrative service providers may store or process personal information outside Canada, depending on the provider and service configuration. When information is processed outside Canada, it may be subject to the laws and lawful access requirements of that jurisdiction.
Triple B Crane Ltd. uses reasonable contractual, access and security measures appropriate to the sensitivity of the information. Individuals may contact our Privacy Contact for information about our policies and practices relating to service providers outside Canada and the purposes for which those providers are used.
9. Website, Cookies and Tracking Technologies
Our website may use cookies, log files, analytics tools or similar technologies to support website functionality, understand general site usage, improve performance and maintain security. The specific technologies used may change as the website is updated.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. Triple B Crane Ltd. will obtain consent for non-essential tracking where required by applicable law.
10. Safeguards
Triple B Crane Ltd. uses reasonable safeguards appropriate to the sensitivity and format of the information. Measures may include:
- Role-based or need-to-know access to personal information.
- Passwords, authentication, secure systems and encryption where appropriate and available.
- Physical security for paper records, offices and devices.
- Confidentiality expectations, employee awareness and privacy/security training as appropriate.
- Vendor and service-provider controls appropriate to the information being handled.
- Reasonable backup, device, network and incident-response practices.
- Secure disposal, deletion or anonymization when records are no longer required.
11. Retention and Disposal
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legal, tax, accounting, insurance, employment, safety, contractual and recordkeeping requirements. Retention periods vary by record type.
When personal information is no longer required, Triple B Crane Ltd. will use reasonable measures to securely destroy, delete or anonymize it, subject to legal holds, claims, investigations or other lawful retention requirements.
12. Access, Correction and Other Privacy Rights
Subject to applicable law and permitted exceptions, individuals may request access to personal information about themselves that is under Triple B Crane Ltd.’s control and may request correction of inaccurate or incomplete information. Requests should be made in writing to the Privacy Contact identified in Section 2.
We may need to verify identity before responding. We will respond within the time required by applicable law and will explain any lawful refusal or limitation. Depending on the circumstances and applicable law, individuals may also have rights relating to consent, complaints and the use or disclosure of their information.
13. Privacy Breaches and Incidents
Suspected loss, theft, unauthorized access, disclosure or other privacy incidents should be reported promptly to Triple B Crane Ltd.’s Privacy Contact. We will assess the incident, take reasonable steps to contain and remediate it, preserve appropriate records, and notify affected individuals, regulators or other parties where required by law.
14. Children’s Privacy
Triple B Crane Ltd.’s website and commercial services are not directed to children. We do not knowingly collect personal information from children through the website except where it is reasonably required for a legitimate program, work-experience, family, emergency or other lawful purpose and appropriate consent or authority is in place.
15. Complaints and Regulators
Privacy concerns should first be directed to Triple B Crane Ltd.’s Privacy Contact so that we have an opportunity to review and respond. Individuals may also have the right to contact the applicable privacy regulator, including:
- Office of the Information and Privacy Commissioner of Alberta (OIPC Alberta) — www.oipc.ab.ca
- Office of the Privacy Commissioner of Canada (OPC) — www.priv.gc.ca, where PIPEDA applies.
Triple B Crane Ltd. may update this Policy from time to time to reflect changes in law, technology, service providers or business practices. The current version will be identified by its effective date and version number. This Policy will be reviewed at least annually and when material operational or legal changes occur.
